Previous incidents

February 2024
Feb 23, 2024
1 incident

Amazon Screenshot Issues

Resolved Feb 23 at 06:56am UTC

Our logs indicated that we experienced a high error rate when capturing screenshots from Amazon. Amazon has a robust firewall policy to block bots, so we rely on premium proxies to bypass the captchas. Since the existing network route generated errors, we have now switched to another proxy network that has resolved the issue. We will continue to monitor the configuration for stability. For more details on Amazon screenshots, refer to our support document at

Feb 05, 2024
1 incident

Images take longer to load than usual


Resolved Feb 05 at 10:13am UTC

The loading times of images in our app have been restored, everything is working fine again. We will continue monitoring over the next few hours.

1 previous update

January 2024
No incidents reported
December 2023
No incidents reported