Back to overview

Amazon Screenshot Issues

Feb 23 at 06:56am UTC
Affected services
3rd party integrations

Resolved
Feb 23 at 06:56am UTC

Our logs indicated that we experienced a high error rate when capturing screenshots from Amazon. Amazon has a robust firewall policy to block bots, so we rely on premium proxies to bypass the captchas. Since the existing network route generated errors, we have now switched to another proxy network that has resolved the issue. We will continue to monitor the configuration for stability. For more details on Amazon screenshots, refer to our support document at https://support.stillio.com/article/100-capture-amazon-screenshots. We apologize for the interruption in the Amazon captures. Rest assured that failed screenshots are excluded from your subscription volume.