Previous incidents

Google Drive has been accepting uploads successfully since October 3, 06:14 UTC. We regret that this has happened, especially since we can never fully control the process when syncing to third-party services. For now, we are monitoring the situation and analyzing whether we can identify which screenshot uploads may have been affected and if it's possible to retry the uploads. Rest assured, this hasn't affected screenshot capturing and scheduling, and all images are available and accessible in...

We identified that our GEO IP location in the Netherlands has been experiencing reliability problems since September 26, a matter that was only recently highlighted to us. We've since replaced the proxy server, and it is now functioning properly again. Any screenshots obtained from this location will not count against your capture volume, as they failed over the past few days. Going forward, we will enhance our monitoring processes to identify such issues more promptly. We apologize for any i...