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Degraded

Google Drive Sync Issues

Sep 30 at 07:00am UTC
Affected services
3rd party integrations

Resolved
Oct 07 at 11:15am UTC

Google Drive has been accepting uploads successfully since October 3, 06:14 UTC. We regret that this has happened, especially since we can never fully control the process when syncing to third-party services. For now, we are monitoring the situation and analyzing whether we can identify which screenshot uploads may have been affected and if it's possible to retry the uploads. Rest assured, this hasn't affected screenshot capturing and scheduling, and all images are available and accessible in your Stillio account as normal.

Updated
Oct 03 at 10:26am UTC

While Google Drive still randomly rejects file uploads, we are working on a potential workaround to resolve the issue.

Updated
Oct 02 at 07:31am UTC

Unfortunately, Google Drive is failing to upload files again. We are investigating the issue and will provide an update as soon as possible. Note that this does not affect the screenshot capture process for any of our customers; everything works as normal, and all screenshots are accessible in your account. Only the upload to Google Drive is affected and will be processed at a later time when the functionality is working correctly again.

Updated
Oct 01 at 08:11am UTC

Uploading to Google Drive is stable and functioning as needed again. Files that failed to upload during the downtime will be identified and retried as soon as possible; no action is needed on your part.

Updated
Sep 30 at 03:40pm UTC

Screenshots are being uploaded to Google Drive again. We'll keep an eye on things for a bit to make sure everything is back to normal. Once it's stable, we'll give you another update.

Created
Sep 30 at 07:00am UTC

Starting September 26, we're facing issues when uploading files to Google Drive. Google Drive has been returning errors from their API when we send newly captured screenshots to connected Google Drive accounts. This problem originates on Google's side and affects many third parties that integrate with Google Drive. We are actively monitoring the situation, and once it's resolved, we will post an update on restoring and resuming the file uploads.